No complaints by design, the ultimate customer survey!

Our local train station has recently undergone a refurbishment and in order to solicit the public’s opinion about the new changes the train company, SNCF, has installed an automated customer service machine.

SNCF Automated Customer Survey Machine
SNCF Automated Customer Survey Machine

Sounds like a good idea in principle, a computerised system, if designed correctly, should make data collection and its processing on the whole much easier.
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Life in Antibes – Vallauris fête Picasso

Last weekend we went to the Picasso festival over in Vallauris. The festival is known for its elaborate fire installations, and while I don’t readily associate Picasso with being an arsonist I’m glad someone does because they were rather impressive.
Below are some photos I took of the event: –

Festival centre-piece. The arms move vertically.
Festival centre-piece. The arms move vertically.

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